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Carelon Global Solutions, formerly Legato Health Technologies, is born out of one of the largest health plans in the U.S, which gives us a strong foundation as well as the agile flexibility of a startup.
We make healthcare operations streamlined and seamless, so our customers can focus on care. The practical solutions and support we provide solve real-world problems that health plans and health systems face each day.
Our exceptional international teams, located in four locations across the world, support our customers’ needs and deliver next-generation platforms, processes, and services, specifically for the healthcare industry.
Our Philippines locations are the epicenter of our clinical operations and our English-language call center. Our team includes systems analysts, customer care representatives, automation engineers, accountants, clinical nurses, and clinical trainers — all working together to improve healthcare operations.
We cultivate a collaborative, purpose-driven workplace culture to ensure our associates can grow and thrive in their careers.
Advocacy
High-touch, deeply personalized concierge services for high-risk, complex conditions and vulnerable populations to support equitable health outcomes.
Behavioral Health
Comprehensive mental health and wellness care, from anxiety and depression to substance use disorder, suicide prevention, and crisis solutions.
Care Delivery
Personalized whole-person care that helps members maintain their health, manage a chronic condition, or find relief for an advanced illness.
Medical Benefits Management
Optimize care for the market’s most complex conditions and guide it to the right place, including the home.
Operations and technology services
Streamline operations and reduce costs through services spanning claims processing and contact center operations to cloud adoption and analytics.
Payment Integrity
Prevent, eliminate, and recover unnecessary medical expenses.
Pharmacy
Patient-centered pharmacy benefit management driven by clinical insights to deliver cost savings and better health outcomes.
Research
Support evidence-based decision-making through health economics and outcomes research, safety and epidemiology, clinical research, and patient-centered research.
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